Privacy Policy

HeelTrends, we prioritize your trust. We are committed to safeguarding your data while offering high-quality accommodation and related services. This privacy notice details how we handle your personal information.

1. Personal Data We Collect
We collect various types of personal data, such as:

• Booking Details: Name, email, telephone number, billing information, and optional notes you submit (e.g., food allergies or late check-in).

• Site Metrics: Data from cookies, including geolocation, device data, and pages you interact with on our site.

2. Purpose of Data Collection
Your data enables us to:

• Process Transactions: Securely handle payments and confirm reservations.

• Improve Guest Services: Offer tailored amenities, upgrades, or recommendations.

• Understand Our Audience: Use analytics to improve service delivery and website performance.

3. Data Disclosure Practices
We only share your data under the following conditions:

• With Authorized Service Providers: Such as tour guides or airport shuttle services.

• For Compliance Purposes: When required by law, such as for audits, taxation, or regulatory requests.

4. Security and Data Integrity
We enforce strict security protocols:

• Industry-standard encryption.

• Firewall and antivirus monitoring.

• Background checks and data privacy training for relevant staff.

5. Your Rights and Choices
Under applicable laws, you may:

• Access your data or request its deletion.

• Withdraw your consent to marketing at any time via email unsubscribe options.